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FAQs

 
 

What is the shelf life of your products?

While it depends on the product, most will last 6 months to 1 year after opening. To extend the shelf life of your product store it in a cool and shady area.


Do you use preservatives?

While we are always researching to create products that do not require preservatives, we do use them when necessary. Preservatives are used in minimal amounts and help keep your products clean. Parabens are never used in With Love products.


Are your products allergen free?

Our products are free of gluten, soy and are non-GMO.


Where are your products made?

Our skincare products are made in Seattle, Washington in Keely’s kitchen :)


 
 

Do you have samples?

Currently we do not offer samples.


 

Can you recommend me products based on my skin type?

Of course! Please email us at hello@withlovebotanicals.com


 
 

What are your delivery options?

All orders are shipped through USPS Standard mail. If you live in the general Seattle area reach out to us via email at hello@withlovebotanicals.com before placing your order to see if you qualify for in-person delivery!


 
 

How can I track my order?

When your order is shipped you will receive an email confirmation with your tracking number.


 
 

What is your return policy?

If you are not entirely satisfied with your order we are happy to speak with you about making a return. Returns are processed on a case by case basis depending on the situation. Please reach out to us at hello@withlovebotanicals.com


 
 

How do I cancel my order?

If you want to cancel your order please reach out to us as soon as possible. Once an order is shipped it cannot be canceled. There is usually a 1-3 day processing window before an order is shipped.